PRIVACY POLICY

When you place an order, we collect the information needed to get your items to you: your full name, shipping and billing addresses, and email address — all provided voluntarily during checkout.

As you browse our website, MERCHOXY systems record your device’s Internet Protocol (IP) address. This helps us assess how the site functions across browsers and operating systems, so we can refine performance and support a smoother shopping experience.

When you subscribe to our mailing list, we send updates about new product launches and store promotions. You decide when to stay or step away — opting out requires no justification and takes effect immediately.

When you complete a purchase, verify payment, or arrange shipment, your action implies consent for us to use your data solely for those operational purposes. Marketing communications fall outside that scope, so we require either your explicit agreement or a straightforward way to decline them before sending anything.

When you change your mind about how your data is used, you may withdraw consent at any time. Simply email cs@merchoxy.com to stop contact, pause processing, or request other adjustments to how your information is handled.

When you access or use this website, you confirm you’ve reached the age of majority in your jurisdiction of residence. If you’re acting on behalf of a minor, you affirm that you’re their parent or guardian and have reviewed, supervised, and authorized their use of MERCHOXY under your guidance.

When we update this Privacy Policy — which we do from time to time to align with evolving practices or legal requirements — those changes apply immediately upon being posted. We recommend reviewing this page periodically. In the event of a merger or acquisition, your personal information may transfer to the new entity to maintain service continuity and fulfill existing orders.

When you want to see what personal information we hold, correct something that’s inaccurate, amend how it’s used, or request its deletion — or even if you just want clarity on how we handle data — reach out directly to cs@merchoxy.com. Your agency matters, and your request sets action in motion.