ABOUT US

MERCHOXY is a trading name operated by NODIE ELECTRONIC COMMERCE LIMITED, a company registered in England and Wales with number 17096652.

We source, verify, and deliver products directly to customers across the UK and internationally. Every item undergoes basic consistency checks before dispatch, and every order receives a tracking reference at shipment.

We handle all customer inquiries, order adjustments, and post-delivery support through a single channel: email. No chatbots. No automated call routing. Messages sent to cs@merchoxy.com go straight to the MERCHOXY support team — no filters, no delays.

This approach keeps operations transparent and accountable. It means if something arrives damaged, missing, or doesn’t match its description, we resolve it using the same direct line and documented process — not policy exceptions or layered approvals.

If you need clarity on an order, want to confirm product details, or have feedback about how we operate, contact us at cs@merchoxy.com. We respond to every message. The registered legal address for NODIE ELECTRONIC COMMERCE LIMITED is SUITE 169 61 BRIDGE STREET, KINGTON, UNITED KINGDOM HR5 3DJ.